I see ProSoft offers Chat service, but it is currently unavailable?

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The Live chat service is available weekdays from 8am- 5pm (PST). During periods of high telephone call volume the Live Chat may become temporarily unavailable to keep up with high phone demand.

Default object view. Click to create a custom template, Node ID: 14665, Object ID: 15841

I see ProSoft offers Chat service, but it is currently unavailable?